TIAA Appoints Sastry Durvasula Chief Data & Customer Solutions Officer

Durvasula joins February 14, 2022, from McKinsey & Corporation, exactly where he was World Chief Technological innovation and Digital Officer. At TIAA, Durvasula will lead the firm’s Shopper Services & Technological innovation firm and will be liable for international technology and customer assist operations. He will report to President and CEO Thasunda Brown Duckett and will be a member of the firm’s Govt Committee.

“Sastry has a stellar track report in leading and transforming huge organizations, shaping modern electronic tactics, and driving complicated possibility and cyber security abilities,” claimed Duckett. “Along with his perseverance to providing a earth-class client experience, he has a enthusiasm for variety and sustainability that align seamlessly with TIAA’s mission and values.”

At McKinsey, Durvasula sales opportunities method and advancement of the management consulting firm’s electronic products and solutions and abilities, inside and consumer-struggling with technology, data and analytics and synthetic intelligence/machine discovering (AI/ML). Earlier, he held Main Digital Officer, Main Information & Analytics, CIO and worldwide technologies leadership roles at insurance broker and threat administration company Marsh and at American Categorical, where by he expended 15 years. He was also a consultant for various Fortune 500 firms.

“Thanks to a extensive-standing determination to end result-oriented services and solutions, TIAA plays a critical purpose in serving to millions system for and construct a dignified retirement,” mentioned Durvasula. “I am very pleased to be part of this one of a kind group and help carry on this critical work by elevating the know-how, services and operational capabilities to unlock distinctive experiences for our purchasers in this dynamic current market.”

Durvasula holds a Master’s diploma in Engineering from the Indian Institute of Science. He is credited with additional than 30 patents and plays a management role in know-how marketplace consortia. He serves on the Board of Administrators for Women in Tech, the international non-financial gain focused to eliminating the gender hole in the technological know-how sector.

About TIAA
TIAA is a major supplier of secure retirements and outcome-centered financial investment solutions to tens of millions of persons and thousands of institutions.  It is the #1 not-for-financial gain retirement market place company1, paid out much more than $3.6 billion to retired purchasers in 2020 and has $1.3 trillion in belongings below administration (as of 9/30/2021)2.

1 As of Dec. 31, 2020. Dependent on info in PLANSPONSOR’s 403(b) Market Survey, which published in August 2021.
2 As of September 30, 2021 property below administration across Nuveen Investments affiliate marketers and TIAA investment decision management groups are $1,331 trillion.

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